كيف تكتشف إن متجرك بطيء من غير ما تستخدم أدوات تقنية

Sahl Monday,08 Dec 2025

In the world of e-commerce, speed isn't a luxury. Today, speed is a crucial factor that determines whether a customer completes a purchase or leaves immediately. However, not every store owner truly knows if their store is slow, especially if they lack the technical tools or expertise to obtain accurate data. Therefore, in this blog post, we'll provide you with very simple methods—which you can try yourself—to detect if your store is slow and needs intervention before you lose customers daily.

1) Open your store from multiple devices

The easiest test you can perform… Try opening your store from:

* Mobile phone
* Laptop
* A friend's device

If you feel like you're waiting and the page is loading without any clear content appearing… this is the first sign of a problem. Customers don't wait, especially in Saudi Arabia, where users are accustomed to fast websites.

2) Try opening the store from a different network

Open the store from:

* Wi-Fi
* Mobile data
* Weak network

If the site only loads on a strong internet connection but crashes on mobile data, it means the site is too slow. The customer doesn't necessarily need the strongest network.

3) Observe the first thing the customer sees

If the page remains blank for a few seconds before any content appears, this is a major problem.

It should display:

* The logo
* The menu
* A simple section or image

Even if the full content is still loading, something appearing quickly makes the customer more patient.

4) Pay attention to large images or heavy banners

If you notice images appear blurry and then become clear after a long time, this indicates that the images are not compressed. Images are the biggest factor slowing down any store.

5) Try navigating between pages quickly

Click:

Home → Product page → Cart → Back
If you feel a delay between each click, this means the store isn't ready to handle a large number of visitors at the same time. 6) Ask anyone who's trying the site for the first time.

Sometimes you get used to your site, but others don't.

Have a friend try:

* Opening the site
* Adding a product
* Searching

And ask them: *“Did you find it slow or normal?”*

A new user's opinion is very important because it's similar to the opinion of a real customer.

7) Monitor customer behavior within the control panel.

Signs of a slow store without technical tools include:

* High exit rate
* Decreased number of pages viewed by the customer
* Disappearance of previously existing conversions

A slow website prevents customers from completing their browsing journey.

Discovering your store's slowness doesn't require you to be a programmer or use advanced tools. Your experience as a customer is enough to know if the site has a speed issue. Every second your store's pages are delayed means a customer leaves—and a lost sale.

If you notice any of the signs we mentioned… then you must start improving speed immediately before problems accumulate.