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With the development of voice commands, smart assistants, and wearable devices, the concept of screenless stores has emerged. The idea is that shopping can be done without traditional browsing or tapping.
1. What are screenless stores?
Screenless stores rely on voice or smart interaction instead of traditional browsing. The customer requests the product using their voice or a smart device, and the system automatically selects the product and fulfills the order.
2. The role of voice commands in the shopping experience
Voice commands facilitate the purchasing process, especially in quick situations. The customer can request to reorder a product or purchase a specific item without opening the website or app.
3. Artificial intelligence as the foundation of the experience
Without a screen, artificial intelligence becomes the store's primary intelligence. The system understands the customer's intent and purchasing history, and recommends the most suitable option based on past data.
4. User convenience and speed of execution
Screenless shopping saves time and effort. This feature suits fast-paced lifestyles and makes the experience more like direct ordering than lengthy browsing.
5. Technical and Commercial Challenges
Despite the advantages, there are challenges such as low trust, difficulty comparing products, and the need for highly accurate systems for understanding and implementation, especially in Arabic.
6. Impact on Existing Stores
Traditional stores won't disappear, but they may add screenless shopping channels as an additional option. Combining visual and smart experiences is the most likely scenario.
7. Readiness of the Arab Market for This Experience
The Arab market has begun to accept voice commands, but it needs greater awareness and trust. Success depends on the simplicity of the experience and data security.
8. Is It the Real Future or a Complement to E-commerce?
It's more likely that screenless stores will complement e-commerce rather than replace it entirely. Their use will be more for quick and frequent orders than for exploratory shopping.
Screenless stores represent a strong future trend, but their success depends on technology, user trust, and the nature of the product. Those who invest in them now should be prepared for the next stage of e-commerce.
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